jangkautoto Privacy Policy

This page describes what we collect when you use jangkautoto and how we keep that data protected. We take your privacy seriously. When you create an account, deposit via DANA, e-wallet, mobile banking, or bank transfer, or play our live-dealer tables and slots, you share personal information with us. We explain what we collect, who has access to it, how long we store it, and what rights you have.

Our privacy practices comply with applicable data-protection law in supported jurisdictions. We do not sell your data to advertisers or third-party marketers. We share information only with payment processors (to complete deposits and withdrawals), game studios (to deliver live-dealer and slot services), and where required by law. This policy applies to all jangkautoto account holders regardless of whether they access our platform via web browser, mobile, or app.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team (available in English and Indonesian). We respond to data-access and deletion requests within standard timelines. Your privacy choices are yours to make; this policy sets out what we do and what options you have.

What Data We Collect at jangkautoto

We collect information in several categories. Account creation: We require your legal name, date of birth, email address, and phone number. Identity verification: To comply with anti-money-laundering (AML) law, we request a scanned copy of your passport or national ID. This document is stored securely and not shared except where required by law (e.g., if a regulator demands proof of user identity). Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), we receive your transaction reference and the payment method used. We do not store your full card number or e-wallet password—payment processors handle that encryption.

Gaming activity: We log your game sessions, bets placed, and results. This data helps us detect fraud, resolve disputes, and track player behaviour for responsible-conduct purposes. Technical data: We record your IP address, device type, browser version, and approximate location (based on IP geolocation). We use cookies to remember your login session and language preference. Communication: If you contact our support team, we keep records of your queries and our responses for service quality and dispute resolution.

Account data

Name, date of birth, email, phone, ID document, address. Retained for the life of your jangkautoto account plus seven years (for tax and regulatory compliance).

Payment data

Transaction reference, method used, amounts. Stored with payment processors; we retain a record for 10 years (regulatory requirement).

Gaming logs

Bets, results, wins, losses. Retained for the life of your account, used for settlement and fraud detection.

Technical data

IP address, device, browser, session tokens. Deleted after 90 days unless needed for a dispute or investigation.

How We Use Your Data on jangkautoto

We use your data to: provide the serviceprocess your account, record your transactions, settle your wins and losses, and deliver live-dealer and slot games. Prevent fraud: We scan for suspicious patterns (e.g., multiple accounts from the same IP, rapid deposit and withdrawal cycles, unusual game behaviour). Comply with law: We share your data with regulators, law enforcement, or tax authorities if required by court order or legal obligation. Improve the platform: We analyse aggregate data (not individual names) to understand which games are popular, when traffic peaks, and how to improve our service. We never use your data for marketing purposes unless you opt in.

We do not share your data with third parties for their own marketing. We do not sell your email address or gaming history to other companies. Our live-dealer studios may access your account name and session start-time (to greet you by name at your table), but they do not see your identity documents, payment method, or withdrawal address. Payment processors see your transaction data but not your ID document or gaming history.

Third Parties Who Access Your Data

Our jangkautoto platform relies on third-party processors and partners: Payment processors (e.g., Stripe, Wise, local bank networks) handle deposits and withdrawals. They see your transaction amount and method but not your gaming history. Live-dealer studios: If you play our blackjack or roulette tables, the dealer and studio staff see your username and session activity but not your personal ID document. Slot-game providers: Game studios that supply our slots (e.g., Pragmatic Play, NetEnt) see anonymous spin results tied to a player ID, not your name or address. Customer support: Our support team (based in Jakarta, Medan, Bandung, and Surabaya) can access your account and game history to help resolve disputes, but they cannot see your ID document or payment details beyond the transaction reference.

We do not use data brokers or third-party analytics firms that would profile your behaviour across the internet. We use only jangkautoto-internal analytics and payment-processor reports.

Data Storage and Jurisdiction

Our servers may sit outside your jurisdiction (e.g., in Singapore, Australia, or Europe). When you create a jangkautoto account, you consent to your data being processed and stored outside your home country. We maintain backup copies in multiple locations to ensure service availability. If local law restricts where your data can be stored, contact our support team (available in English and Indonesian) to discuss options.

Cookies and Tracking on jangkautoto

We use cookies to store your session token (so you stay logged in), your language preference, and your last visit timestamp. These cookies expire after 30 days of inactivity. We do not use cookies to track you across other websites. We do not place pixels or tags on third-party sites. When you log out of jangkautoto, your session cookie is deleted.

Your Rights on jangkautoto

Depending on your jurisdiction, you may have the right to: Access: Request a copy of all data we hold about you. Correction: Ask us to fix inaccurate information (e.g., misspelled name). Deletion: Request that we delete your account and associated data (subject to legal retention obligations). Portability: Ask us to provide your data in a machine-readable format so you can move it to another service. Objection: Opt out of non-essential processing (e.g., analytics). Withdraw consent: If you previously consented to data use, you can withdraw that consent (though we may still be obligated by law to retain some data).

To exercise any of these rights, email our support team or use the data-request form in your jangkautoto account settings. We will verify your identity and respond within 30 days. If we cannot fulfil a request (e.g., because of a legal hold or active investigation), we will explain why.

Changes to Our jangkautoto Privacy Policy

We may update this policy from time to time to reflect changes in law, technology, or our practices. We will notify you of material changes via email or by displaying a notice on the jangkautoto login page. Continued use of jangkautoto after a policy change constitutes acceptance of the new terms. If you disagree with a change, you may close your account and request deletion of your data.

Our commitment to your privacy is non-negotiable. We do not monetize your personal data, we do not sell it to third parties, and we use it only for the purposes described here. If you have concerns about our data handling, contact our support team—we take privacy questions seriously and respond within 24 hours.

jangkautoto services are available only where local law permits. Your use of jangkautoto is subject to this privacy policy and our terms and conditions. By accessing jangkautoto, you acknowledge that you have read and understand this policy.

Related policies and guides